The Census Bureau will never ask for bank or credit card information nor email or text people. If you suspect a >scam or experience someone looking for this information, please report it to firstname.lastname@example.org. >Fraud can be reported to 800-923-8282.
For information about events, materials, and other opportunities, contact the
Regional Census Center and ask for a Partnership Specialist:
Chicago Regional Census Center
Serving Arkansas, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, and Wisconsin
(312) 579-1500 or 1-800-865-6384
TDD: (708) 562-1791
How will the online response option work?
Almost all households will receive an invitation letter in the mail with instructions for responding to the census online. The invitation will include a unique identification code called a Census ID. The Census ID is not required in order to respond online or by telephone. If respondents don’t have their Census ID handy, they can use their street address instead. The entire online survey must be completed in one session; draft responses cannot be saved. There is no time limit to complete the form. However, for security purposes, if there is no activity for 15 minutes, the respondent will be logged out and have to start again. All data submitted online are encrypted. A confirmation page will be displayed after submission; there will not be an email or text message confirmation.
What languages will the questionnaire be available in?
The online questionnaire will be available in 13 languages: Arabic, Chinese (Simplified), English, French, Haitian Creole, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Tagalog, and Vietnamese. For help, respondents can call >Census Questionnaire Assistance in the same 13 languages. You may also complete the questionnaire over the phone.
Will everyone receive Census materials in the mail?
Some households will receive census materials in person, rather than through the mail. Additionally, people living in group facilities, or whose home is transitory, will be counted through different methods. Anyone who is not sure how they will be counted can call Census Questionnaire Assistance for more information starting March 9, 2020.
When does the 2020 Census start?
The enumeration starts in remote Alaska on January 21, 2020, but most households will receive their census materials by U.S. mail or hand delivery starting in mid-March. Online and telephone response options will be available starting after March 12.
What is “Census Day,” and why is it important?
April 1 is “Census Day.” When you respond to the census, you tell the Census Bureau where you live as of April 1, 2020, and include everyone living in your home on that day (including newborns and anyone staying there who does not have a usual home elsewhere). While April 1 is the reference date, people can submit their questionnaire before or after that date.
When is the last day people can respond?
To avoid a home visit from a Census Bureau employee, people should respond before the end of April 2020. The Census Bureau will begin in-person visits in May, although households can still respond online, by phone, or by mail until July 31.
How long does it take to fill out the form?
The Census Bureau estimates that it will take about 10 minutes to complete the census questionnaire, depending on the number of people in the household.
What happens if I leave some responses blank?
The Census Bureau strongly encourages respondents to answer every question for every person in the household, but will allow submission of incomplete questionnaires. Bureau staff may follow up on incomplete submissions.
In what languages will the paper form be available?
Paper questionnaires will be either in English or bilingual English-Spanish (with Spanish-only forms in Puerto Rico).
What should people do if they have a question or problem?
The Census Questionnaire Assistance phone line will be available with live customer service representatives supporting 13 languages and TDD from March 9 through July 31. Call toll-free 844-330-2020 in English.
Do people have to respond online?
No, households have the option to respond to the census online, by phone, or by mail.
In what languages will the online form be printed?
The online form will be available in English and 12 non-English languages: Arabic, Chinese (Simplified), French, Haitian Creole, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Tagalog, and Vietnamese.
Can people respond on a smartphone or tablet?
Yes, the online form will be optimized to allow people to respond on a smartphone or tablet.
Is the online system secure?
Yes, the Census Bureau has taken significant steps to protect online responses. All information entered online is encrypted as soon as the respondent hits “submit.”
How will we know if the census online form was successfully submitted?
Once a respondent completes and submits the online form, a new screen will confirm submission. The respondent may print that page for their records. The Census Bureau will not email or text households to confirm response to the census.
How should non-binary and transgender people complete the census form?
The National LGBTQ Task Force states: Like many surveys, the census restricts responses to “male” or “female” only. Transgender, non-binary, and gender nonconforming people can self-identify in the way that feels most comfortable for them. The Census Bureau does not cross-reference individuals’ answers on the census with any other documentation.