Items that may be difficult to obtain are: reference books, newly published books (less than 6 months old), audio-visual materials, and rare books.  Beginning April 15, 2019, there is a $2.00 per item charge for this service. Please note, items borrowed from Waterloo Public Library are exempt from this charge. 

CFPL Policy: Interlibrary Loan

You may request an interlibrary loan by clicking on request materials at the top of our cataloging page.  You will be asked to login with your library card number and your pin number.  If you had a card in our previous system your pin number is the last four digits of your phone number that we have on file.  If you have gotten a new card in our new system you will be given a generic pin number that you will need to change.  If at any time you cannot remember your pin or aren’t sure of what it is you can click on “forgot my pin” and set it to a four digit number of your choice.  After you login a form will come up.  Fill in as much information as possible.  If you are willing to pay $2.00 for interlibrary loan, please indicate “Y” in the appropriate line. We will contact you when your item is ready for pickup. If you need assistance with this process, click Interlibrary Loan Request Instructions.