Dear Adele,
You are closed to the public because of COVID-19. I don’t have a library card but would like to use Libby and Hoopla. How do I get a library card?
-Soon-to-be-Library User
Dear Soon-to-be Library User,
During this time we are able to register new library users via the phone or by email. Please call the Information Desk at 319-273-8643 or email info@cedarfallslibrary.org to request a library card. They will help you get your library card and answer any questions you have about the process. Keep in mind that when using Libby or Hoopla you will need your library card number and PIN number. For help using these two services visit https://www.overdrive.com/
Sincerely,
Adele
During this time we are able to register new library users via the phone or by email. Please call the Information Desk at 319-273-8643 or email info@cedarfallslibrary.org to request a library card. They will help you get your library card and answer any questions you have about the process. Keep in mind that when using Libby or Hoopla you will need your library card number and PIN number. For help using these two services visit https://www.overdrive.com/
Sincerely,
Adele
Dear Adele,
I can’t seem to log into Libby. It’s asking for something called a PIN number. What is that?
-Anxious User
Dear Anxious User,
A PIN number is a number assigned to your library card. The number will either be the last four digits of your phone number or the default of 1234. If neither of these options work for you, please email the Reference Department at reference@cedarfallslibrary.
Sincerely,
Adele
A PIN number is a number assigned to your library card. The number will either be the last four digits of your phone number or the default of 1234. If neither of these options work for you, please email the Reference Department at reference@cedarfallslibrary.
Sincerely,
Adele
Dear Adele is a weekly advice column that provides answers to your questions about Cedar Falls Public Library’s digital services.